FAQ
Frequently Asked Questions
Do you offer local pickup?
Yes! While we don’t have a storefront at this time, we do offer local pickup at a central location in Baton Rouge, Louisiana. Once your order is ready, we’ll reach out with pickup details and schedule options to make it easy and convenient for you.
How long does it take to receive my order?
Posted items are ready to ship unless otherwise stated. Please allow 3–5 business days for us to process and prepare your order. We ship orders on Wednesdays and Fridays of the week following your order being placed.
For example:
- If you order on a Wednesday, your package may ship Friday of that same week, or the following Wednesday, depending on processing time.
Thanks for your patience—each pair is packed with care and good vibes!
Do you take custom earring requests?
At this time, we do not accept custom orders. BUT—keep an eye out! We’re working on offering custom order options in the future.
Currently, we do offer small customizations, like switching the post style to clip-on or hooks. If you have special needs, reach out—we’re happy to chat and see how we can make it work!
What materials are your earrings made from?
Most of our earrings are made with polymer clay and resin, using hypoallergenic findings. I have a nickel allergy myself, so I'm super mindful about making pieces that are safe and comfy to wear—even for sensitive ears.
Are your earrings lightweight?
Yes! All of our earrings are very lightweight—you can wear bold, funky pieces without the heaviness.
How should I care for my earrings?
Each pair is handmade with love and care in Louisiana. Here’s how to keep them looking great:
- Store in a cool, dry place, away from oils and perfume.
- Do not sleep, shower, or swim while wearing your earrings.
- Avoid tossing them into bags or purses—handle with love!
- While polymer clay is slightly flexible, don’t bend them on purpose—they’re delicate and deserve gentle treatment.
Each piece is one of a kind. Even duplicates have their own little personality!
Do you accept returns or exchanges?
All sales are final. If there's an issue with your order, please reach out—we always want to make things right and ensure you love your FunFunkyFree pieces.